Job Description The candidate will provide technical application support, training, and product overviews for Sensor Technology products to meet the needs of the sales force, internal teams, and external customer inquiries. Responsibilities
- Manage and resolve application-related inquiries from customers, internal teams, and end-users.
- Address technical questions regarding the operation and functionality of products.
- Support pricing inquiries for inside and outside sales teams, distributors, and sales representatives.
- Collaborate with Global Product Management, Centers of Excellence, and Portfolio Managers to translate customer needs into product requirements.
- Assist in research and compliance reviews for products.
- Provide product training for new employees and internal/external sales channels as needed.
- Develop and maintain technical content for datasheets, price lists, catalogs, and installation/operation manuals.
- Create tools to aid inside sales with product information.
- Represent the company at industry trade shows and support technical inquiries.
- Support engineering teams in assigned duties.
- Stay updated on product applications, business operations, and industry standards.
- Perform additional technical support tasks and ancillary duties as necessary.
- BS Degree or equivalent in Mechanical Engineering or related field.
- 3+ years of experience as an Application Engineer in a similar technical support role.
- Strong knowledge of instrumentation and mechanical systems.
- Proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience with cell culture, load cell experience, and instrumentation.
- Experience with CRM or Engineering Software.
- Experience in a customer-facing role.
- Strong organizational skills with the ability to manage multiple priorities.
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ... for other accommodation options.