EAM Regional Operations Engineer, InfraOps Availability

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We are currently seeking an energetic Facility CMMS Engineer to serve as a system mater expert within Amazon data center region. Ideal candidates will posses the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both effective contributions as well as the ability to work within multi-disciplinary teams. The scope of this role will include but not limited to owning the process from start to finish with deploying the EAM platform in your data center region. Working to support local data center teams with asset collection; maintenance schedules, reporting, and training. As part of the global EAM team, you will help drive global processes and document development. This role acts as the gatekeeper for mission critical data in EAM, responsible for the accuracy and reports produced in EAM. You will be required on a frequent basis to help develop systems enhancement modules of core and advanced modules to meet Regional or Global business requirements. There will be 20% travel when launching new locations.

If you are passionate about the Customer Experience, enjoy working in a diverse team and want to contribute to the operational excellence of Amazon data centers then this may be the challenge you've been looking for! Only those who have worked within a data center environment need apply.

Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)

Key job responsibilities
As an EAM Regional Operations Engineer you will be required to deploy, maintain, and enhance EAM for the data centers which you are in charge of. These responsibilities include the following activities:
Ensuring asset data in EAM is accurate by physically validating the assets at the data center
Working with the operations team to schedule maintenance for all new equipment
Conducting monthly new hire training along with any other training as necessary
Acting as the EAM point of contact for the data centers for which you are responsible
Reporting performance analytics to operations managers
Requesting EAM updates and design changes to provide customer teams with the data they need
Supporting new site deployment of EAM

A day in the life
Partnering with the operations team on maintenance and project
EAM Point of Contact for Data Centers
Reporting on performance analytics
Supporting new site deployment

- U.S. Citizenship (AWS GovCloud Region)
- 5+ years working with a CMMS [EAM] system in a critical environment.
- Technical Degree or equivalent professional experience in Engineering, Facilities Management, Analytics, Project Management, Computer Science or Information Technology.
- 5+ years of experience in Electrical, Mechanical, Systems & Facilities Engineering

Bachelors Degree in Business Administration, Computer Science, Engineering or 2+ years of Amazon experience. 5+ years managing an Hexagon EAM system in a critical environment 2+ years SQL Server database query and reporting experience using ETL, data warehouse, and SSAS/SSRS tools. 2+ years experience in business requirement gathering, process improvement analysis, and solution software recommendation under enterprise software architecture. Experience with at least one full cycle of Business Intelligence solution development and deployment, including product presentation and end user training. Working knowledge in EAM equipment hierarchy, object coding and naming convention.

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